Rentaros Support

How can we help?

Contact our support team if you need help with your Rentaros account, have a question about the platform, want to report a listing concern, or would like to share feedback with us.

For questions about a specific property, viewing time or availability, the advertiser shown on the listing is normally the quickest point of contact.

What we can help with

Support for the most common enquiries

Choose the description closest to your question and include the relevant information when you email us.

Account support

Contact us if you are having trouble signing in, accessing your dashboard or managing information connected with your Rentaros account.

Listing concerns

Tell us if listing information appears inaccurate, unavailable or unsuitable. Include the listing URL so our team can identify it.

Advertiser or property request

Property owners, agents and listing providers can contact us regarding listing corrections, removal requests or platform-related questions.

Feedback and general questions

We welcome suggestions about the Rentaros experience, general platform questions and feedback that can help us improve the service.

Help us answer faster

What to include in your email

A little extra context can help our support team understand your request and avoid unnecessary follow-up questions.

Your account emailInclude the email address used with Rentaros when your question relates to your account.

The listing linkFor a property-related concern, copy the full Rentaros listing URL into your message.

A clear descriptionExplain what happened, what you expected and any message shown on the screen.

A screenshot when usefulA screenshot can help us understand a technical or display problem more quickly.

Ready to contact Rentaros?

Send your question to our support team and we will do our best to help.

Email support